Contents Menu Expand Light mode Dark mode Auto light/dark, in light mode Auto light/dark, in dark mode Skip to content
Karta Context Engine documentation
Logo
Karta Context Engine documentation

Basics:

  • Who is this for?
    • Engineers, Product Managers ….
  • What’s the Problem?
    • The Problem Space
  • The Solution
    • What this package contains
    • What Do I Get?
  • Our Vision
    • Expanding Across Domains
    • Weekly Data Drops & Evolving Scenarios
    • A Full-Fledged User Simulator
    • The Karta Playground: Unified AI Testing & Benchmarking
    • A Future of Safe & Scalable AI
  • Developer Guide
    • Understanding the Basics
    • Artefacts and their functions
    • Initializing a Context Engine
    • Tool Factory
    • Tasks
    • Data Factory
    • SOPs
    • Knowledge Base
    • Task Classifications

Domains:

  • E-Commerce
    • Datasets
      • Customers
      • Orders
      • Payment Methods
      • Packages
      • Items
      • Contacts
      • Returns
    • Knowledge Bases
      • Be aware of the Time
      • Package Dates
      • Package Types
      • Approaching a Customer Conversation
      • Understanding Returns
      • Stages of a Refund in case of a Return
      • Package Movement Stages
      • Tracking System and Event Logging
      • Unorderable Items
      • Returns
      • Other General Rules
    • Task Descriptions
      • Task 1: Delayed Headphones
      • Task 2: Failed Payments
      • Task 3: Return Refund Issues
      • Task 4: Unorderable Items
    • SOP
      • Handling Delayed Packages
      • Handling Failed Payments
      • Handling Returns
    • Tools
      • calculate_date_difference()
      • get_customer_by_id()
      • get_customer_by_email()
      • get_item_details()
      • get_package_details()
      • get_package_details()
      • get_current_date_and_time()
      • get_order_details()
      • summarize_orders()
      • transfer_to_human_representative()
      • summarize_returns()
      • get_return_details()
      • summarize_returns()
Back to top
View this page

Tools¶

  • calculate_date_difference()
  • get_customer_by_id()
  • get_customer_by_email()
  • get_item_details()
  • get_package_details()
  • get_package_details()
  • get_current_date_and_time()
  • get_order_details()
  • summarize_orders()
  • transfer_to_human_representative()
  • summarize_returns()
  • get_return_details()
  • summarize_returns()
Next
calculate_date_difference()
Previous
Handling Returns
Copyright © 2025, GetKarta.ai
Made with Sphinx and @pradyunsg's Furo